Develop workplace policy and procedures for sustainability

Your Workplace Health and Safety at Hannay
1. It is your duty to inform staff at Hannay if you see, hear or come across any incident, situation or hazard that might require immediate attention.2. In case of an emergency evacuation, you are required to follow the instructions provided by the trainer. While exiting the building, keep calm and walk alongside the hand rails.
Table of Contents
Table of Contents 1Instructions to Learner 3Assessment instructions 3Assessment requirements 6Candidate Details 7Assessment – BSBSUS501: Develop workplace policy and procedures for sustainability 7Observation/Demonstration 8Third Party Guide 9Third party details (required information from the learner) 9Activities 10Activity 1A 10Activity 1A checklist – for assessor 11Activity 1B 12Activity 1B checklist – for assessor 13Activity 1C 14Activity 1C checklist – for assessor 15Activity 1D 16Activity 1D checklist – for assessor 17Activity 1E 18Activity 1E checklist – for assessor 19Activity 1F 20Activity 1F checklist – for assessor 21Activity 2A 22Activity 2A checklist – for assessor 23Activity 2B 24Activity 2B checklist – for assessor 25 Activity 3A 26 Activity 3A checklist – for assessor 27Activity 3B 28Activity 3B checklist – for assessor 29Activity 3C 30Activity 3C checklist – for assessor 31Activity 4A 32 Activity 4A checklist – for assessor 33Activity 4B 34Activity 4B checklist – for assessor 35Activity 4C 36Activity 4C checklist – for assessor 37 Summative Assessments 38 Section A: Skills Activity 39 Summative Assessments: Section A checklist 41Section B: Knowledge Activity (Q & A) 42 Summative Assessmentsnts Section B checklist 43 Section C: Performance Activity 44 Summative Assessments: Section C checklist 46 Workplace Documentation – for learner 47 Workplace documents checklist 47 Supplementary Oral Questions (optional) – for assessor 48 Competency record to be completed by assessor 51 Instructions to Learner Assessment instructions Overview Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the submission of your assessment task. Please consult with your trainer/assessor if you have any questions. It is important that you understand and adhere to the terms and conditions, and fullyaddress each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process. Written workAssessment tasks are used to measure your understanding of the unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria: Address each question including any sub-points Demonstrate that you have researched the topic thoroughly  Cover the topic in a logical, structured manner  Your assessment tasks are well presented, well referenced and word processed Your assessment tasks include your full legal name on each and every page.Active participationIt is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time. PlagiarismPlagiarism is taking and using someone else's thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:  Presenting any work by another individual as one's own unintentionally  Handing in assessments markedly similar to or copied from another learner Presenting the work of another individual or group as their own work Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.CollusionCollusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a Not Competent outcome.Assessments must be typed using document software such as (or similar to) MS Office. Handwritten assessments will not be accepted (unless, prior written confirmation is provided by the trainer/assessor).Competency outcomeThere are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not Competent” (NC) for the relevant unit of competency.If you are deemed “Not Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s).  If you are still deemed as “Not Competent” you will be required to re-enrol in the unit of competency.Assessment appeals processIf you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the Academic Manager, in writing, outlining the reason(s) for the appeal. Recognition of Prior Learning (RPL)Learners will be able to have their previous experience or expertise recognised on request.Special NeedsLearners with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.
ActivitiesComplete the following activities individually or in a group (as applicable to the specific activity and the assessment environment).Activity 1A What is the scope of your sustainability policy?
What sources of information have you gathered to help you plan and develop your policy?
Activity 1A checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 1BActivity 1. Who are your stakeholders?
2. Choose a stakeholder from your list above and describe through what means you would consult with them and what you would discuss.
Activity 1B checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 1CActivity 1. What strategies could you include to reduce toxic material and hazard chemical use and employ life cycle management approaches?
Activity 1C checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 1DActivity 1. Demonstrate how you can make recommendations for a policy based on likely effectiveness, timeframes and cost.
Activity 1D checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 1EActivity 1. How do you propose to demonstrate your organisation’s commitment to sustainability?
Activity 1E checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 1FActivity 1. Prepare for a meeting with your supervisors. Brainstorm ideas for appropriate methods of implementation.
Activity 1F checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 2AActivity 1. Why should you promote your workplace sustainability policy?
2. What do you have to think about when promoting the policy and its expected outcome to stakeholders?
3. In pairs, act out a situation where you have to convince your key stakeholders that sustainability policies will benefit them.
Activity 2A checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 2BActivity 1. When informing those involved in implementing the policy of the outcomes you expect, why is it important to be specific?
2. Give an example of an activity or activities that you would like staff to undertake to help achieve a target (also specify the target).
3. Using your example from the previous answer, get in pairs, and tell your partner what responsibilities they should have as if they are the supervisor for implementing your target.
Activity 2B checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 3AActivity 1. What is a procedure? Give an example below. 2. What different methods of communicating a procedure are you aware of?
3. You should now develop a procedure that will help to implement a workplace sustainability policy and communicate this to the next of the group. Think about the method communicating this procedure.
Activity 3A checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 3BActivity 1. What is continuous improvement?
2. What qualities should staff have for this?
3. What qualities should supervisors have to help staff achieve this?
Activity 3B checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 3CActivity 1. First, write a list of all the tasks that need to be done to track continuous improvements in sustainability approaches.
2. Next, explain how you propose to assign people to those tasks. Do you need a large team? Explain your answer.
Activity 3C checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 4AActivity 1. What might you have to give feedback to stakeholders regarding?
2. Think about your stakeholders – who would be interested in each of the above examples? Assign at least two stakeholders for each.
Activity 4A checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 4BActivity 1. What should you research when investigating successes?
2. What should you research when investigating areas for improvement?
Activity 4B checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Activity 4CActivity 1. What is a trend? Give an example.
2. You have found a problem with a procedure. How could you find a solution?
Activity 4C checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Summative Assessments
The summative assessments are the major activities designed to assess your skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor.Skills, knowledge and performance may be termed as: Skills – skill requirements, required skills, essential skills, foundation skills Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence Performance – evidence requirements, critical aspects of assessment, performance evidence.Section A: Skills ActivityThe Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances).It will demonstrate all of the skills required for this unit of competency – your assessor will provide further instructions to you, if necessary.Section B: Knowledge Activity (Q & A)The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency.Section C: Performance ActivityThe Performance Activity is designed to be a practical activity performed either in the workplace or a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them.If necessary for the activities, you should attached completed written answers, portfolios or any evidence of competency to this workbook. Section A: Skills ActivityObjective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate the following skills:Reading skills: Identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomesWriting skills: Researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audienceOral Communication skills: Presents information and seeks advice using language appropriate to audience Participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Numeracy skills: Interprets and uses mathematical equations to calculate numerical information relating to time durations and costsNavigate the world of work skills: Develops, monitors and modifies organisational policies and procedures in accordance with legislative requirements and organisation goalsInteract with others skills: Selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information Plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
Get the work done skills: Plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements Sequences and schedules complex activities, monitors implementation, and manages relevant communication Uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria Evaluates outcomes of decisions to identify opportunities for improvement
Answer the activity in as much detail as possible, considering your organisational requirements.
1. Research two of the following and write a synopsis of useful information you found from each document:
 Ecological footprinting Energy Efficiency Opportunities Bill 2005 Global Reporting Initiative Green office program Green purchasing Greenhouse challenge plus (Australian government initiative) ISO 14001:1996 environmental management systems life cycle analyses Life cycle analyses  Product stewardship Supply chain management Sustainability covenants/compacts Triple bottom line reporting.
2. Create a five to ten-minute presentation to communicate your research with stakeholders. How can it help you to create your policy? Show how you will implement and review it. You should also consider stakeholder’s different opinions and positions when tailoring your presentation.
Ensure you prepare for questions from the audience.
Summative Assessments: Section A checklistThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Section B: Knowledge Activity (Q & A)Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of: Outline the environmental or sustainability legislation, regulations and codes of practice applicable to the organisation identify internal and external sources of information and explain how they can be used to plan and develop the organisation’s sustainability policy Explain policy development processes and practices Outline organisational systems and procedures that relate to sustainability Outline typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. Identify internal and external sources of information that can be used to plan and develop a sustainability policy for the organisation.
2. What are policy development processes and practices?
3. What organisational systems and procedures relate to sustainability?
4. Identify typical barriers to implementing policies and procedures in an organisation and explain what strategies you would use to address them.
Summative Assessments: Section B checklistThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s name Assessor’s name Unit of Competence(Code and Title) Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner?     Yes         No    (Please circle)Has sufficient evidence and information been provided by the learner for the activity?     Yes         No    (Please circle)CommentsProvide your comments here:
The learner’s performance was: Not yet satisfactory SatisfactoryIf not yet satisfactory, date for reassessment: Feedback to learner:
Learner’s signature Assessor’s signature Section C: Performance ActivityObjective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate the following performance evidence: Scope and develop organisational policies and procedures that comply with legislative requirements and support the organisation’s sustainability goals covering at a minimum:o minimising resource useo resource efficiencyo reducing toxic material and hazardous chemical use o employing life cycle management approacheso continuous improvement Plan and implement sustainability policy  and procedures including: o agreed outcomes o performance indicatorso activities to be undertakeno assigned responsibilitieso record keeping, review and improvement processes Consult and communicate with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement Review and improve sustainability policies.
Answer the activity in as much detail as possible, considering your organisational requirements.
1. While leading a group of at least three people, demonstrate your ability to plan, develop and implement workplace sustainability policy and procedures.
Ensure you:
 Use a range of sources Write a sustainability report Describe the benefits of global reporting initiatives (including their usefulness for providing guidelines) Implement  triple bottom line reporting Are aware of the organisation’s stakeholders  Raise awareness of sustainability policies and procedures at work  Minimise resource usage at work  Demonstrate the organisation’s commitment to sustainability  Implement sustainability procedures  Show an awareness of legislative requirements relating to sustainability Use key performance indicators.
2. Demonstrate your ability to communicate workplace sustainability policy to others.
Ensure you:
 Show an awareness of the various stakeholders involved in sustainability policy  Show an ability to use a variety of methods to promote sustainability policy Show an ability to inform those involved in implementing the policy about expected outcomes and activities to be undertaken and assigned responsibilities Show an awareness of the activities that can be undertaken to encourage sustainability.
3. Liaising with key stakeholders, demonstrate your ability to implement workplace sustainability.
Ensure you show:
 An ability to consult and communicate with relevant stakeholders to generate engagement with sustainability policy development An awareness of which questions to ask when communicating procedures (such as, ‘Who is the target audience?’ ‘What information am I trying to convey?’ and ‘What format will best suit the information?’ An ability to create the right culture for implementing sustainability procedures (by, for example: training staff appropriately, using constructive criticism, rewarding staff who develop ways to improve, and promoting staff progression).
4.    Demonstrate an ability to review and improve sustainability policies.Demonstrate an ability to review and improve sustainability policies.