Unit1 Business Environments

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Unit1 Business Environments

Unit1 Business Environments
Business Environment
Module Handbook
BTEC Level 5 HN Diploma in Business (QCF)
Module:
Unit 1: Business Environment
Program Name:
BTEC Level 5 HN Diploma in Business
(QCF) Unit code:
Y/601/0546
Credit value:
15 credits
Module Leader:
Cilliers Diedericks
 
cilliersdiedericks@yahoo.co.uk
Lecture Duration:
3 Hours (per session)
Assignment Deadline
Week 15 of the Course
Unit aim: The aim of this unit is to provide learners with an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments.
Aim
The aim of this unit is to provide learners with an understanding of different organizations, the influence of stakeholders and the relationship between businesses and the local, national and global environments.
Unit Abstract
Organizations have a variety of purposes that depend on why they were established. Some operate for profit, whilst others do not. Organizations structure themselves and operate in ways that allow their objectives to be met. Every organization has a range of stakeholders whose interests need to be satisfied, but stakeholders have competing interests that may be hard to reconcile.
Businesses operate in an environment shaped by the government, competitors, consumers, suppliers, and international factors. Learners will understand that some influences on the business environment are direct and clear, for example taxation policies on corporate activities. Other influences are less clear, perhaps coming from the international arena and sometimes with only an oblique impact on the national business environment.
It is within this business environment that organizations function and have to determine strategies and a modus operandi that allow them to meet their organizational purposes in ways that comply with the relevant legal and regulatory frameworks. In addition, business markets take various forms and the structure of a market enables an understanding of how organizations behave. In this unit learners will consider how different market structures shape the pricing and output decisions of businesses, as well as other aspects of their behavior.
LECTURE SCHEME
 
 
Sessions
  
Topic and Content
   
Teaching
 
      
Methodology
 
 
    
Introduction
     
 
WEEK ONE
  
Course overview
   
PowerPoint
 
       
Presentation
 
 
 
Session 1
        
    
Discussion of the Student handbook
  
Discussion
 
         
    
Assignment Brief
     
    
Ground rules for effective completion of the module
  
Questions
 
         
    
Understand the organizational purposes of
    
 
WEEK TWO
  
Businesses
   
PowerPoint
 
        
Presentation
 
 
Session 2
  
Categories of Organizations: Legal structure; type e.g.
    
    
private company, public company, government, voluntary
  
Discussion
 
    
organization, cooperative, charitable; sector (primary,
    
    
secondary tertiary)
   
Questions
 
    
Purposes: mission; vision; aims; objectives; goals; values;
    
    
profits; market share; growth; return on capital employed
    
    
(ROCE); sales; service level; customer satisfaction; corporate
    
    
responsibility; ethical issues
    
         
    
Understand the organizational purposes of
    
 
WEEK
  
businesses
   
PowerPoint
 
 
THREE
      
Presentation
 
    
Stakeholders: Owners; customers; suppliers; employees;
    
 
Session 3
  
debtors; creditors; financial institutions (banks, mortgage
  
Discussion
 
   
lenders, credit factors); environmental groups;
    
        
    
government agencies (central government, local
  
Questions
 
    
authorities); trade unions
    
    
Responsibilities of organizations: stakeholder interests; conflict
    
    
of expectations; power influence matrix; satisfying
    
    
stakeholder objectives;
legal responsibilities eg consumer
    
    
legislation, employee
legislation, equal opportunities and
    
    
anti-discriminatory legislation, environmental legislation,
    
    
health and safety legislation; ethical issues eg environment,
    
    
fair trade, global warming, charter compliance eg Banking
    
    
Code
     
        
PowerPoint
 
 
WEEK FOUR
  
SUBMISSION OF TASK 1
  
Presentation
 
    
***Feedback on submissions***
  
Discussion
 
 
Session 4
  
Revise section 1 (if needed)
  
Questions
 
4
 
WEEK FIVE
FINAL SUBMISSION FOR TASK 1
    
 
Understand the nature of the national
  
PowerPoint
   
Presentation
Session 5
environment in which businesses operate
 
 
 
Economic systems: the allocation of scarce resources;
Discussion
  
 
effective use of resources; type of economic system eg
Questions
 
command, free enterprise, mixed, transitional
 
   
 
The UK economy: size (gross
domestic product, gross
 
 
national product); structure; population; labour force;
 
 
growth; inflation; balance of payments;
balance
of
 
 
trade; exchange
rates; trading
partners;
public finances
 
 
(revenues, expenditure); taxation; government borrowing;
 
 
business behaviour eg investment, objectives, risk
  
 
awareness; cost
of
capital;
consumer
behaviour;
 
 
propensity
to save;
propensity
to
spend; tastes and
 
 
preferences
        
 
Understand the nature of the national environment
 
WEEK SIX
in which businesses operate
    
PowerPoint
 
Government policy: economic goals; fiscal policy: control
Presentation
Session 6
 
of aggregate demand; central and
local
government
 
 
Discussion
 
spending;
Public Sector Net Borrowing (PSNB) and Public
  
 
Sector Net Cash Requirement (PSNCR); euro convergence
Questions
 
criteria, monetary policy; interest rates; quantitative easing;
  
 
private finance initiative (PFI); competition policy (up-to-
 
 
date legislation including Competition Act 1998, Enterprise
 
 
Act 2002); Competition Commission, Office of Fair Trading;
 
 
Directorate General for Competition); European
  
 
Commission); sector regulators eg Ofgem, Ofwat, Civil
 
 
Aviation Authority; Companies Acts; regional policy;
  
 
industrial policy; enterprise strategy; training and skills
 
 
policy
        
 
         
PowerPoint
WEEK
  
SUBMISSION OF TASK 2
 
Presentation
SEVEN
         
  
***Feedback on submissions***
 
Discussion
Session 7
 
Revise section 2(if needed)
 
Questions
 
WEEK
FINAL SUBMISSION FOR TASK 2
   
PowerPoint
EIGHT
        
Presentation
 
Understand the behavior of organizations in their
 
Session 8
market environment
    
Discussion
         
 
Market types: perfect competition, monopoly,
 
Questions
 
monopolistic competition, oligopoly, duopoly;
  
 
competitive advantage, strategies adopted by firms;
  
 
regulation of competition
 
 
 
Understand the behavior of organizations in their
 
WEEK
market environment
      
PowerPoint
NINE
          
Presentation
 
 
Market forces and organizational responses: supply and
 
Session 9
demand, elasticity of demand; elasticity
of
supply;
Discussion
 
customer
perceptions and actions, pricing decisions; cost and
 
 
output decisions; economies of scale, the short run; the long
Questions
 
run, multi-national and transnational corporations; joint
 
 
ventures, outsourcing; core markets; labour market trends;
 
 
employee skills, technology; innovation; research and
 
 
development; core competencies; business environment
 
 
(political, economic, social, technical, legal, environmental);
 
 
cultural environment
 
 
WEEK
  
SUBMISSION OF TASK 3
 
PowerPoint
TEN
          
Presentation
  
  
***Feedback on submissions***
 
Session 10
 
Revise section 3 (if needed)
 
Discussion
 
    
Questions
  
WEEK
FINAL SUBMISSION FOR TASK 3
   
PowerPoint
ELEVEN
  
Presentation
 
Be able to assess the significance of the global
 
Session 11
factors that shape national business activities
Discussion
   
 
Global factors: international trade and the UK
Questions
 
economy; market opportunities; global growth;
 
 
protectionism;
World
Trade
Organization(WTO);
 
 
emerging
markets (BRIC economies – Brazil, Russia,
 
 
India, China); EU membership; EU business regulations
 
 
and their incorporation in to UK law; EU policies eg
 
 
agriculture (CAP), business, competition, growth,
 
 
employment, education, economics and finance,
 
 
employment, environment, science and technology,
 
 
regional); labour movement; workforce skills; exchange
 
 
rates; trading blocs
(eg
monetary unions,
common
 
 
markets; customs unions, free trade areas); labour
 
 
costs; trade duties; levies; tariffs;
customs
dues;
 
 
taxation
regimes;
international
competitiveness;
 
 
international business environment (political, economic,
 
 
social, technical, legal, environmental); investment
 
 
incentives; cost of capital; commodity prices; intellectual
 
 
property; climate
change
e.g.
Kyoto
Protocol, Rio
 
 
Earth Summit;
third
world poverty;
the group of 20
 
 
(G-20); global financial stability
  
 
Be able to assess the significance of the global factors
 
WEEK
that shape national business activities
 
PowerPoint
  
6
 
TWELVE
  
the UK
Presentation
  
Global factors: international trade and
 
 
Session 12
economy;
market
opportunities;
global growth;
Discussion
 
protectionism;
World Trade
Organisation
(WTO);
  
   
  
emerging
markets (BRIC economies – Brazil, Russia,
Questions
  
India, China); EU membership; EU business regulations
  
  
and their incorporation in to UK law; EU policies eg
 
  
agriculture (CAP), business, competition, growth,
 
  
employment, education, economics and finance,
 
  
employment, environment, science and technology,
 
  
regional); labour movement; workforce skills; exchange
 
  
rates; trading blocs
(eg
monetary
unions,
common
 
  
markets; customs unions, free trade areas); labour
 
  
costs; trade duties; levies; tariffs; customs
dues;
 
  
taxation
regimes;
international
competitiveness;
 
  
international
business
environment
(political,
 
  
economic, social, technical, legal, environmental);
 
  
investment incentives; cost of capital; commodity prices;
 
  
intellectual
property;
climate
change e.g.
Kyoto
 
  
Protocol, Rio Earth Summit; third world poverty; the
 
  
group of 20 (G-20); global financial stability
  
       
 
WEEK
  
SUBMISSION OF TASK 4!
 
PowerPoint
 
THIRTEEN
        
Presentation
    
***Feedback on submissions***
 
 
Session 13
        
Discussion
   
Revise section 4 (if needed)
  
      
          
Questions
           
 
WEEK
 
FINAL SUBMISSION FOR TASK 4!
 
 
FOURTEEN
  
          
 
Session 14
         
     
ASSIGNMENT BRIEF
     
            
 
Lecturer Name
  
Assessor Name
 
Internal Verifier
  
            
 
C Diedericks
  
C Diedericks
      
           
 
Program Title
  
Unit No & Title
 
Unit Code
  
            
 
Edexcel BTEC Level
 
Unit 1 - Business
 
Y/601/0546
 
 
HND BM (QCF)
 
Environment
      
            
     
Assignment Title
     
            
     
Business Environment
     
           
          
    
LEARNING OUTCOMES
  
FORMAT
  
           
            
 
Learning
 
Understand the organizational purposes of
    
 
Outcome 1
 
businesses
     
         
 
AC 1.1
 
Identify the purposes of different types of
     
  
organization
     
        
         
Report
 
 
AC 1.2
 
Describe the extent to which an organization meets
  
    
  
the objectives of different stakeholders
     
        
      
 
AC 1.3
 
Explain the responsibilities of an organization and
    
  
strategies employed to meet them
     
        
          
       
8
 
Learning
Understand the nature of the national
 
 
Outcome 2
environment in which businesses operate
 
    
 
AC 2.1
Explain how economic systems attempt to allocate
 
 
resources effectively
 
  
 
Report
   
 
AC 2.2
Assess the impact of fiscal and monetary policy on
 
 
business organizations and their activities
 
   
    
  
Evaluate the impact of competition policy and other
 
 
AC 2.3
regulatory mechanisms on the activities of a selected
 
  
organization
 
    
 
Learning
Understand the behavior of organizations in
 
 
Outcome 3
their market environment
 
    
 
AC 3.1
Explain how market structures determine the pricing
 
 
and output decisions of businesses
 
   
   
Report
 
AC 3.2
Illustrate the way in which market forces shape
  
 
organizational responses using a range of examples
 
   
    
 
AC 3.3
Judge how the business and cultural environments
 
 
shape the behavior of a selected organization
 
   
    
 
Learning
Be able to assess the significance of the global
 
 
Outcome 4
factors that shape national business activities
 
    
 
AC 4.1
Discuss the significance of international trade to UK
 
 
business organizations
 
   
   
Report
 
AC 4.1
Analyze the impact of global factors on UK business
  
 
organizations
 
   
    
 
AC 4.1
Evaluate the impact of policies of the European
 
 
Union on UK business organizations.
  
TASKS
Scenario:
Environmental dynamism is a widely-explored construct in organization theory, strategic and business management literature. It has growing importance according to the degree of instability or turbulence of such key operating concerns as market or industry conditions as well as more general technological, economic, social, political forces. An organization’s ability to adapt to changing environmental circumstances is key to survival. Your aim is to examine how firms behave under different types of environment and the external influences on businesses. It is also important to be aware of and how to address a wide variety of business decisions, processes and activities within the business environment.
Understand the organizational purposes of businesses
 
Identify the purpose of different organizations
 
 
Here you have to briefly describe a range of
 
organizations
for
example:
Public
Sector,
 
Municipality, Charity, Private Sector, Limited or Public
 
Limited Company or Partnership and briefly Explain
 
the purpose, aim and objectives of each. They are all
 
of course able to generate revenue, but there are
Section
many differences that you need to identify.
 
Outcome 1
  
 
Describe the extent to which an organization meets the
 
objectives of different stakeholders
  
 
Different stakeholders could include: Staff Unions,
 
Suppliers, Customers and Clients, Public Resources,
 
Banks, Shareholders, National and Local Media, Local
 
Communities, Local Authorities and Government.
   
Word Length: Approx. 400 words
 
***FINAL SUBMISSION FOR TASK 1 is in WEEK 5!!!!!***
 
Understand the nature of the national environment in
 
which businesses operate
   
 
Explain how economic systems attempt to allocate
 
resources effectively
   
 
Give a broad response and briefly describe the economic
 
systems and briefly list the resources that are People, Raw
 
Materials, Land, ect. And explain how these systems
Section
attempt to make the best use of these resources.
     
Outcome 2
Assess the impact of fiscal and monetary policy on
 
business organizations and their activities
 
 
Here you need to briefly explain the fiscal and monetary
 
and explain how Taxation Levels, Interest Rates, and the
 
Value of how the Pound, Dollar and Euro will positively or
 
Negatively affect the Business Organization.
 
 
Evaluate the impact of competition policy and other
 
regulatory mechanisms on the activities of a selected
 
organization
    
  
You will need to select a suitable organization, ideally a
  
large enough national or international one and discuss how
  
it is constrained by Competition Policy, for example
  
regarding Monopolies and by regulations such as the
  
Planning Laws. Good examples in the UK would be
  
Supermarket Chains or Airport Operators.
 
For relevant articles you could search phrases such as:
  
Economic Systems plus Allocated Resources, Fiscal plus
  
Monetary plus Policy Impact on Business and Policy plus
  
Impact plus Business.
  
Word length: Approx. 400 words
 
***FINAL SUBMISSION FOR TASK 2 is in WEEK 7!!!!!***
 
 
Understand the behavior of organizations in their
 
market environment
  
Explain how market structures determine the pricing and
  
output decisions of a business
  
Describe different Market Structures and how they affect
  
Pricing, Distribution, Products and Service Offerings. A
  
good example is where there is Substantial Competition,
  
Suppliers and a wide range of products and services to
  
choose from. Another example is where there are very few
  
providers, little competition and high demand.
  
Illustrate the way in which market forces shape
  
organizational responses using a range of examples
Section
 
You should list some Market Forces for example:
Outcome 3
 
Recession, Competition, Changing Demographics,
 
ect. And explain how organizations have to respond
  
  
to or react to these Market Forces, for example:
  
Supermarkets offering own Brand or low cost
  
products.
  
Judge ho the business and cultural environments
  
shape the behavior of a selected organization
  
Select a National or International business organization
  
and describe how it changes its behavior depending on the
  
external environment. For example in conditions of
  
recession, demographic change, ect. You could also
  
consider if the organization move into international or
  
overseas markets, how it would respond to these forces.
 
* For relevant articles you could search using phrases
  
such as: Market Structure plus Influence on Business
  
plus examples, Market Forces plus Influence plus
  
Business, Business Environment plus Cultural
  
Environment plus Strategies.
  
Word length: Approx. 400 words
 
***FINAL SUBMISSION FOR TASK 3 is in WEEK 11!!!!!***
Section
Outcome 4
Be able to assess the significance of the global factors that shape national business activities Discuss the significance of international trade to UK business organizations
You are to look at Imports to Satisfy Business, Raw Material Needs and Customer Needs, but more importantly look at Exports and consider how much the UK earn from these and how critical and how important they are to the UK Economy.
Analyze the impact of global factors on UK business organizations
Research and discuss the impact of the Negative and Positive Economic Situations is. For example: The USA or Europe. You could also look at the Negative Effect of the Euro problems. You could also consider factors such as Shortages of Raw Materials, Metals and Foods, ect. Or the Growing Demand from Developing Countries for Products and Services. Read more about : HNCB 038 Hydraulic Principles And Applications
Evaluate the impact of policies of the European Union on UK business organizations
Describe at least TWO EU Policies, such as those on Social Welfare, Working Conditions, Freedom of Labor Movement and look at the positive and negative Impact these have on UK Business.
For relevant articles you could search phrases such as:
International Trade plus Importance to UK Business, Global Factors plus Impact on UK, EU Social Welfare Policies plus Impact on UK.
Word length: Approx. 400 words
***FINAL SUBMISSION FOR TASK 4 is in WEEK 14!!!!!***
SUMMERY OF GRADES
   
In order to achieve a distinction
All learning outcomes and associated
 
   
assessment criteria have been met
 
In order to achieve a merit
All learning outcomes and associated
 
   
assessment criteria have been met.
 
  
All merit grade description are
 
   
achieved
 
In order to achieve a pass
All learning outcomes and associated
 
   
assessment criteria have been met.
  
GRADING GRITERIA
   
Indicative Grade
% Marks
Characteristics
   
Distinction
70%+
Very high standard of critical analysis using appropriate
  
conceptual frameworks.
  
Excellent understanding and exposition of relevant
  
issues. Clearly structured and logically developed
  
arguments. Good awareness of nuances and
  
complexities.
  
Substantial evidence of well-executed independent
  
research. Excellent evaluation and synthesis of source
  
material. Relevant data and examples, all properly
  
referenced.
 
Merit
69-60%
High standard of critical analysis using appropriate
  
conceptual frameworks.
  
Clear awareness and exposition of relevant issues. Clearly
  
structured and logically developed argument. Awareness of
  
nuances and complexities.
  
Evidence of independent research.
  
Good evaluation and synthesis of source material.
  
Relevant data and examples, all properly
  
referenced.
 
Pass
59-50%
Uses appropriate conceptual frameworks.
  
Attempts analysis but includes some errors and /or omissions.
  
Shows awareness of issues but no more than to be expected
  
room attendance at classes.
  
Arguments reasonably clear, but underdeveloped.
  
Insufficient evidence of independent research. Insufficient
  
evaluation of source material.
  
Some good use of relevant data and examples but
  
incompletely referenced.
 
Pass
49-40%
Adequate understanding of appropriate conceptual
  
frameworks.
  
Answer too descriptive and or any attempt at analysis is
  
superficial containing errors and omission.
  
Shows limited awareness of issues but also some confusion.
  
Arguments not particularly clear.
  
Limited evidence of independent research and reliance on a
  
superficial repeat of class notes.
  
Relatively superficial use of relevant data sources and
  
example and poorly referenced.
 
  
***PASS = 40%***
 
HNC/D Business
Unit 1: Business Environment
Unit code: Y/601/0546
Learning Outcome 1: Understand the organizational purposes of businesses
For a Pass the learning outcomes below must be achieved and the work to be presented in a report format.
1.1Identify the purposes of different types of organization.
1.2Describe the extent to which an organization meets the objectives of different stakeholders.
1.3Explain the responsibilities of an organization and strategies employed to meet them.
 
Merit Descriptor
   
Indicative
 
Contextualization
     
characteristic
  
 
 
Select/ design
  
Relevant theories and techniques
  
 
and apply
   
have been applied
  
 
appropriate
  
A range of source information has
  
 
Methods/
   
been used
  
 
techniques
  
Complex information/data has
  
     
been synthesised and processed
  
 
Distinction
   
Indicative
 
Contextualization
 
Descriptor
   
characteristic
  
      
 
Demonstrate
  
Ideas have been generated and
  
 
convergent/
   
decisions taken
  
 
lateral/ creative
  
Convergent and lateral thinking
  
 
thinking
    
    
has been applied
 
    
Conclusions have been arrived
  
     
at through synthesis of ideas
  
     
and have been justified
  
    
The validity of results has been
  
     
evaluated using defined criteria
  
    
Self-criticism of approach has
  
     
taken place
  
    
Realistic improvements have
  
     
been proposed against defined
  
     
characteristics for success.
  
To achieve the relevant grade illustrated at least one bullet point must be achieved.
Learning Outcome 2: Understand the nature of the national environment in which businesses operate
For a Pass the learning outcomes below must be achieved and the work to be presented in a report format.
2.1Explain how economic systems attempt to allocate resources effectively.
2.2 Assess the impact of fiscal and monetary policy on business organizations and their activities
 
2.3 Evaluate the impact of competition policy and other regulatory mechanisms on the activities of a selected organization.
 
Merit Descriptor
  
Indicative
 
Contextualization
    
characteristic
  
      
 
Select/ design
  
●Relevant theories and techniques have
  
 
and apply
  
been applied
  
 
appropriate
  
●A range of methods and techniques have
  
 
Methods/
  
been applied
  
 
techniques
  
●A range of source information has been
  
    
used
  
    
●The selection of methods and
  
    
techniques/sources has been justified
  
    
●The design of methods/techniques has
  
    
been justified
  
    
●Complex information/data has been
  
    
synthesised and processed
  
    
●Appropriate learning
  
    
methods/techniques have been applied.
  
 
Distinction
  
Indicative
 
Contextualization
 
Descriptor
  
characteristic
  
     
 
Use critical
  
●Conclusions have been arrived at
  
 
reflection to
  
through synthesis of ideas and have
  
 
evaluate own
  
been justified
  
 
work and justify
  
●The validity of results has been
  
 
valid
    
   
evaluated using defined criteria
  
 
conclusions
    
   
●Self-criticism of approach has taken
 
    
place
  
    
●Realistic improvements have been
  
    
proposed against defined
  
    
characteristics for success.
  
To achieve the relevant grade illustrated at least one bullet point must be achieved.
Learning Outcome 3: Understand the behavior of organizations in their market environment.
For a Pass the learning outcomes below must be achieved and the work to be presented in a report format.
3.1Explain how market structures determine the pricing and output decisions of businesses
3.2Illustrate the way in which market forces shape organizational responses using a range of examples
3.3Judge how the business and cultural environments shape the behavior of a selected organization.
Merit Descriptor
Indicative
Contextualization
 
    
characteristic
  
 
Select/ design
  
●Relevant theories and techniques have
  
 
and apply
  
been applied
  
 
appropriate
  
●A range of methods and techniques have
  
 
Methods/
  
been applied
  
 
techniques
  
●A range of source information has been
  
    
used
  
    
●The selection of methods and
  
    
techniques/sources has been justified
  
    
●The design of methods/techniques has
  
    
been justified
  
    
●Complex information/data has been
  
    
synthesised and processed
  
    
●Appropriate learning
  
    
methods/techniques have been applied.
  
 
Distinction
  
Indicative
 
Contextualization
 
Descriptor
  
characteristic
  
     
 
Demonstrate
  
●Ideas have been generated and
  
 
convergent/
  
decisions taken
  
 
lateral/ creative
  
●Self-evaluation has taken place
  
 
thinking
    
   
●Convergent and lateral thinking has
 
    
been applied
  
    
●Problems have been solved
  
    
●Innovation and creative through
  
    
throughout
  
    
●Receptiveness to new ideas is evident
  
    
●Effective thinking has taken place in
  
    
unfamiliar contexts.
  
To achieve the relevant grade illustrated at least one bullet point must be achieved.
Learning Outcome 4: Be able to assess the significance of the global factors that shape national business activities.
For a Pass the learning outcomes below must be achieved and the work to be presented in a report format.
4.1Discuss the significance of international trade to UK business organizations.
4.2Analyze the impact of global factors on UK business organizations.
4.3Evaluate the impact of policies of the European Union on UK business organizations.
Merit Descriptor
 
Indicative
 
Contextualization
  
characteristic
 
 
Present and
 
●The appropriate structure and approach
  
communicate
 
has been used
  
appropriate
 
●Coherent, logical development of
  
findings
 
principles/concepts for the intended
  
  
audience
 
  
●A range of methods of presentation have
  
  
been used and technical language has
  
  
been accurately used16
 
 
    
●Communication has taken place in
  
    
familiar and unfamiliar contexts
  
    
●The communication is appropriate for
  
    
familiar and unfamiliar audiences and
  
    
appropriate media have been used.
  
       
 
Distinction
  
Indicative
 
Contextualization
 
Descriptor
  
characteristic
  
     
 
Demonstrate
  
●Convergent and lateral thinking has been
  
 
convergent/
  
applied
  
 
lateral/ creative
  
●Problems have been solved
  
 
thinking
  
●Innovation and creative through
  
    
throughout
  
    
●Receptiveness to new ideas is evident
  
    
●Effective thinking has taken place in
  
    
unfamiliar contexts.
  
To achieve the relevant grade illustrated at least one bullet point must be achieved.
COURSE GUIDANCE
Essential requirements
There are no essential or unique resources required for the delivery of this unit.
Employer engagement and vocational contexts
Centers can develop links with local employers. Many businesses look to employ learners when they finish their programs of study and may provide information about the business environment which they operate in. They will have a view about the impact of the governmental and EU factors that shape how they behave.
Many learners are, or have been, employed and will be able to draw on their experience of employment and will have had experience of the nature of the business environment and the ways in which organizations respond to and determine the nature of that environment.
GENERAL GUIDANCE
Unit1 Business Environment1
Scheduling techniques
A diary is a simple but powerful tool for organizing your time. If you do not manage your time effectively you will find yourself rushing your work, reducing its quality. By planning out your day systematically, you will be better able to see how much time is available for different activities. By having a realistic picture of how much you can achieve, you will be better able to organize your time so that you do not overload yourself with work from day to day.
Research and preparation are key to successful assignments.
There are a number of study skills, which are vital to develop if you want to become an effective independent learner. This section will support you in collecting the information that you need to complete assignments, and in making effective use of the research resources available to you through your Centre and the internet.
Effective note-taking
In order to prepare to write assignments, you will need to be able to write useful and accurate notes. Note- taking is not about creating word-for-word copies of a lecture or of a page in a book, but about summarizing key points quickly while including the main points and themes. When taking notes, it is worth investing in a notebook with a margin. This allows you to record your notes in the main part of the page and to use the margin for ‘cues’. A cue is a comment you can make on the notes you have made as a reminder to yourself, or as a stimulus for further investigation. For example, you might add a question mark in the margin next to topics that you think you should investigate further.
Alternatively, you might write questions that you will later try to answer through reflection or further study, or by asking your tutor. When you are taking notes, you should aim to reduce the material that you are taking notes on. This means you have to take information and simplify it. You can achieve this in a number of ways: Visit Now : Unit 8 Research Project Assignment
● Abbreviate terms where possible.
● Try to simplify the information by leaving out long examples or points that are not relevant to your assignments.
● Record keywords and references to the source of the information you are using, such as page numbers and titles. This will let you go back and check facts later.
Mind-mapping
There are many forms of note taking and different approaches work for different people. Some – especially those with a tendency for visual learning – find that Mind mapping is a helpful way to make notes in class or from books. A mind map visually represents the main points in a topic. It can be particularly useful for providing an overview of a topic and helping to draw out links between different key points.
Preparation Stage
Read all Core Material
Read all the Supplementary Articles
Consider the range of issues/problems/difficulties/threats that your organization is currently facing
Ideally, discuss these with your Line Manager
Discuss the final selection with your personal Tutor
When you have the final agreement from your Personal Tutor, submit the proposal.
Reviewing your notes
It is wise to review your notes within a short time of making them for two reasons:
It will help you to remember the contents. Repetition aids recollection.
You might find you have different ideas about some of the points that you made. This might spur you to write down a question for your tutor or to look up a particular
concept again so that you can clarify something you have written. It is better to find a gap in your notes the next day rather than weeks later or the day before an assignment deadline.
Recommended Resources
When you are studying for a higher-level qualification, you will need to use a library to Independently research topics. You will be expected to ‘read around’ topics that are delivered in class –the reading list at the end of this Study Skills Guide will provide you with some useful sources of further reading. This will be particularly important if you want to complete a degree or other higher-level qualification after your BTEC Higher National.
There are a number of resources that you can find in a library with which you should be familiar. Different sources have different purposes, so you should take care to use materials that are pitched at the appropriate level for your course. When investigating different sources of information, try to look at and compare a range of different titles and authors. You might find that different writers explain topics in different ways. You might find particular texts more accessible than others. This is quite normal and is nothing to worry about. If you find one resource does not meet your needs, you should investigate others.
Books
Might focus on a specific area of a topic or give an overview of a range of subjects. You should aim to use the most recent books possible. Be aware that some titles will have more than one edition. You should try to study from the newest version of a text, as this is likely to represent the most up-to-date theories and examples available in your field.
Periodicals
More commonly known as magazines and newspapers. These document current events locally and nationally, and can often be a useful starting point for contextual information
Journals
Sources of the latest academic research. These publications are often highly specialized, focusing on a particular areas of interest. Some journals are of particular importance in each field and you should ask your tutor where they would recommend you look for research.
Reports
Documents that might be published by government agencies, charities, politicalthink-tanks or businesses. They are likely to contain a mixture of quantitative and qualitative evidence. When scrutinizing reports, you should do so with a clear awareness of their source, as some agencies will have a bias. For example, think-tanks such as Policy Exchange have ties to particular political parties and may represent a specific point of view.
Interpreting an assignment brief
In order to interpret an assignment, you need to identify a number of key points. You need to:
find the command words in each question or task
determine what content is being assessed
establish the context of the assignment.
1) Command words
Each task in your assignment will contain a verb that indicates to you the level of the response that you are expected to give. It is important that you interpret these verbs correctly so that you fully recognize the level of demand in each task.
2) Content
It is important to establish which theories and concepts must be covered in your assignment. Your tutor might provide you with a copy of the specification for the qualification.
3) Context
Your assignments will relate to a particular scenario. This might be something relevant to your workplace or it might be a situation relating to a case stud y selected by your tutor. You should normally ensure that your assignment relates closely to this context. This is because of the nature of the qualification you are studying for: you are expected to demonstrate academic knowledge in a workplace setting.
There are some additional considerations that you must take account of. The word count on your assignment should inform how much you write and help you to structure your response.
A good way to do this is to start on a blank page and divide your overall assignment into subheadings. These should usually relate to the main themes or theories you need to cover. Once you have done this, allocate a number of words to each subheading, remembering that you will need to include a brief introduction and a longer conclusion to sum up your arguments overall.
Budgeting words in this way will help you to keep within your word count. It will also help you break the assignment down into more manageable pieces that you can approach step by step over a period of days or weeks.
Your assignment will have a submission deadline, set by your tutor. Finishing well before this is important. You should ensure that you plan for enough time to read through your assignment and check you have covered all of the required content. You might find what you originally thought was well written and eloquent actually lacks a degree of coherence, so you might want to make some improvements to make your arguments more sophisticated or to add a point that you had accidentally omitted.
Types of assessment
There are two different types of assessment that you are likely to experience during your Higher National course.
1)Formative assessment refers to activities that are designed to give you feedback and allow your improve your work. Your tutor might sit down with you and discuss your work and progress, helping you to prepare an action plan to improve your work.
2)Summative assessment refers to the final, formal assessment of your work that assigns you a grade. This is likely to happen at least once during each term or semester on your course. While you might get feedback from your tutor on the strengths and weaknesses of your work it is not always the case that you will be able to make further improvements to your work after these assessments.
Accessing higher grades
You will naturally be concerned with making the most of your studies and accessing the highest grades possible. There are specific qualities that an assessor will be looking for in your assignments, such as an ability to critique theories and ideas. You should make sure you are familiar with these requirements before you start writing your assignments. There are a number of practical steps you can take to maximize your opportunities to achieve higher grades.
Independent reading is vital
You will not be able to get the best grades by simply relying on the notes that you are given in class. You will be given a reading list for different modules that you study. This is the minimum that is expected of you in terms of independent study. You should aim to read and make notes on the relevant sections of each book on your reading list as well as following up on references highlighted by tutors during lectures, seminars and tutorials. Another way of finding further texts to study is to look at the references at the end of chapters in your course texts. This will allow you to explore the material that informed the books you have read and explore the concepts in them in greater depth. This can help you develop your understanding of key points.
Understand the demands of your assignment brief
One of the easiest ways to lose marks is to provide a response that does not fully answer the questions set. You should take great care to read your assignment thoroughly and to clarify any points of uncertainty with your tutor. You need to make sure that your answer is well focused on answering questions. Detailed recitals of material from course textbooks might show that you have a superficial understanding of a topic but will get you, at best, a passing grade or worse. You need to demonstrate your ability to think critically and to apply theory to a range of different scenarios.
Demonstrate originality
To achieve the very highest grades, you should demonstrate some evidence of the ability to construct original thoughts and ideas. This does not meant that you are constructing your own theories, but it might be that you find a novel application of existing ideas or offer a unique criticism of established ideas. A good way to approach this is often by using your own experiences and insights to inform your work. Basing your assignments on workplace experience or primary research can provide a source of unique insights.
However, be careful to avoid long descriptions of scenarios in this case. You should ensure that your insights are relevant to the questions that you are answering and that you are not simply going off on a tangent.
Make the most of class sessions. It might sound obvious, but regular attendance at lectures, tutorials and seminars will help you to perform better. Your tutor will regularly offer advice on skill assignments and you should take note of this. You are also likely to hear explanations of a range of theories and concepts that go beyond those in the material on your reading list. This will give you clues as to what to look for in the library to read around the topics studied more effectively.
Be critical
This does not mean that you have to tear apart every concept that you write about, but it does mean that you should not simply accept ideas at face value. Just because a concept has weaknesses does not invalidate it, but if you fail to acknowledge and address these weaknesses, then it will make your arguments far less convincing and constrain you to lower grades.
RECOMMENDED RESOURCES
Sawyer M, (ed.) – The UK Economy: A Manual of Applied
Economics, 16th edition (OUP Oxford;2004) ISBN:9780199266517
Begg D Foundations of Economics, 4th edition (McGraw-Hill
Higher Education, 2009) ISBN: 9780077121884
Morrison J International Business Environment: Global and LocalBOOKS Marketplaces in a Changing World (Palgrave Macmillan, 2006)
ISBN: 9781403936912
A&C Black Publishers Ltd – Whitaker's Almanack 2010, 142nd revised edition (A&C Black Publishers Ltd, 2009) ISBN: 9781408113646
JOURNALS
WEBSITES
Harvard Business Review (Harvard Business Publishing)
The Economist (The Economist Newspaper Ltd)
The broadsheet newspapers have daily business sections. Many business stories will appear in the news sections.
www.business-link.gov.uk
  
www.12image.com
  
www.businessballs.com
  
www.globethics.net
  
www.direct.gov.uk/en/index.htm
the government’s portal
www.berr.gov.uk has sections
on business support, Europe,
Business Law and regional development as well as other materials
www.ac777.dial.pipex.com/bes/index.html
Online journal for
British Economy Surveywww.competition-commission.org.uk/Competition Commission’s web site -
Regulates competition between companies in the UK by conductingin-depth inquiries
www.economicsnetwork.ac.uk/journals is a directory of materials that can be used for teaching and covers a broad spectrum of business and economics
www.ofgem.gov.uk/Pages/OfgemHome. Aspx is the web site of the Office of the Gas and Electricity Markets. Each industry regulator has a similar site
www.bized.co.uk/ Bized provides a selection of teaching and learning resources
www.bbc.co.uk/news/business/ the BBC web site’s business section
www.thetimes100.co.uk includes a number of businesses and
economics oriented case studieshttp://www.bbc.co.uk/schools/gcsebitesize/business/environment/
STRUCTURE AND FORMAT FOR REPORT WRITING
You are advised to use the following format
Title page — The details of author, circulation, purpose of submission and date.
Acknowledgements — To those who assisted the author in the production of the report.
Contents — With page numbers.
Introduction — The background, the issue and the aim of the investigation.
Major sections/Body — As many as necessary, usually covering the concepts used, the information collected and the evaluation.
Conclusions — Overall findings of the investigation: the overall picture that has emerged and the implications.
Recommendations — Actions that should be taken, based on the conclusions.
References — Identification of literature and other sources used and referred to in the text.
IMPORTANT NOTES
Your evidence for assessment must be handed in with a signed learner declaration
You must hand in individual work for assessment for all tasks (including group work tasks) to the examination office
You must following the assessment criteria above to ensure that you meet all of the criteria in order to pass the module Your assignment should be in report format
You must include in your assignment a cover page with your details and your course details using the template provided
Submission deadline: Check and comply with the assessments schedule in your course handbook
Submission type: Check and comply with the assessments schedule in your course handbook
References: Ensure that all references are quoted at the end of any question/document submitted; you must apply the Harvard System of Referencing in your work.
Ensure that font style should be Tahoma and font size should be 12 in all assignments
Ensure that (in paragraph) line spacing should be 1 or 1.15 and alignment should be justify
Ensure that all work has been proof-read and checked prior to submission
Ensure that the layout of your documents is in a professional format
PLAGIARISM/COLLUSION
Any act of plagiarism or collusion will be seriously dealt with according to the regulations. In this context the definition and scope of plagiarism are presented below:
Plagiarism is presenting somebody else’s work as your own, It includes copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work.
Collusion is working collaboratively with another learner to produce work that is submitted as the individual learners work.
Suspected acts of plagiarism or collusion will be investigated and if found to have occurred will be dealt with according to the college procedure.
For Presentations students will need to prepare power point slides. This presentation slide has to be merged into their main word document. To merge these files:
Click and open power point slide and copy all content
Click and open the word document and scroll to the end of document
Paste copied slide as Bitmap using paste special option Insert 2 slides per page
REFERENCING USING THE HARVARD SYSTEM
It is not enough for you to state that you have read a number of texts in the preparation of your assignment; it is important to show how and where you have used your sources within the assignment itself.
Referencing allows you to do this and ensures that you avoid plagiarism.
The finest source of reference is the peer reviewed journal since it will be current and reliable as it has been peer reviewed. The least reliable source is the website and these should be kept to a minimum with no more than two or three appearing in a list of 30 References. Thus, if you use 150 books, articles and journals you should only have about 5 web references!!!!
Tabloids, the Metro, the Evening Standard or Wikipedia are not acceptable references and you should trace any of their material to the original source and quote this.
Equally you cannot quote a lecture unless you are citing the lecturer’s published book or journal.
Three points are important when referencing with the Harvard Referencing System
Acknowledge the work by other people that you have used in your assignment
Offer enough information to allow the reader to follow up your reference, and access it for themselves
All references should appear as a (name, date) in the text and in full on the Reference list.
CURRENT REFERENCES (THIS CENTURY!)
References should be current 2010+ and preferably post 2013. If you are using an older model then quote the original date followed by a recent journal article which mentions it to show that it is still part of the contemporary debate. For example Kolb’s learning cycle would be (Kolb, 1974; Simmonds 2010) and both would be listed separately on your reference list.
1. Referencing in the text itself with the Harvard Referencing System
You can demonstrate how you have used sources in your assignment through appropriate referencing in the text itself. The Harvard system uses the authors surname and year of publication as the main way to identify documents within the text. Here are some practical examples of referencing within the text.
E.g. It has been shown that……… (Jones, 2011) E.g. Jones (2011) shows that…….
E.g. the main features of …. have been identified as….. (Jones and Brown, 2012)
re than two authors: E.g. Smith et al (2013) indicate that …….
The full list of authors must appear in the reference section at the back
E.g. Key issues for Anderson industries were….. (Anderson plc. 2014)
E.g. Key stages in the discipline process are……. (ACAS, 2014)
Quotations
When you quote directly from a source you should place the quotation in inverted commas and the page number should be given in the reference.
e.g. “The employment relationship is central to personnel and development, whether in terms of the direct employment of staff by an organization, or the subcontracting of work to external bodies”. (Marchington and Wilkinson, 2010:7)
Direct quotations should be kept to a minimum as paraphrasing is preferred with the reference (name, date) in brackets after it. A direct quote alwaysrequires a page number.
2. REFERENCING IN THE REFERENCE SECTION USING THE HARVARD SYSTEM
The Reference section follows the end of your assignment text (but comes before any appendices). This is where you list the publications you have referred to in full and in alphabetical order. The following information should be provided to allow anyone to follow up your reference and access it accurately:ed or italicized
AMPLES OF REFERENCES ON
THE REFERENCE LIST
Reference to an article in a journal
Riusala, K. and Suutari, V. (2012) Expatriation and careers: perspectives of expatriates and spouses. Career Development International Vol.5. No. 2 pp. 81-90
NB– where the journal has volume numbers and part numbers these should be clearly shown – page numbers of an article should be given wherever possible
Reference to a book
Bloisi, W. (2013) Management and Organisational Behaviour (2nd European Edn.) McGraw Hill, London.
Reference to a booklet
Department for Education and Employment (2012). Delivering Skills for All: Second Report of the Skills Task Force. HMSO, London.
Reference to the work of someone cited in a different source (such as a text- book).
McGregor, D. (1960), The Human side of Enterprise. cited in Bloisi, W. (2013) Management and Organisational Behaviour (3rd European Edn.) McGraw Hill. & then give the page number where you found it!
Reference to a particular chapter in an edited book:
OSullivan, N. (2009) The Future of Work in Matthewman, L., Rose, A. and Hetherington, A. (eds.) (2009) Work Psychology . Ch. 16. pp. 348-367. OUP England
Reference to an item found on the internet
Internet sources should be cited in the text as (Web 1), (Web 2) etc. with a fresh number for each reference. The bibliography should then list them separately. If the same Web page is used on different dates as a regular source of information then the date should also be included in the reference e.g. (Web 1, 22/3/10) then (Web 1, 24/3/10) on subsequent occasions. They need not be alphabetical order in your reference list. This should include the fact that the item was accessed on-line& when e.g. Web1, (1999) ‘Pay and Conditions in Call Centres’, available at http://www.incomesdata.co.uk/callcent/htmAccessed 23 October 2008 graphs, charts and tables
You should make reference to Graphs, charts and tables used in your text to strengthen your arguments, clarify concepts or give proof. These should be numbered in sequential order with the data source shown beneath them.
Table 1.1 Percentage of unemployed builders in London 2010-2012
Year
2010
2011
2012
North London
23 %
27%
19%
South London
14%
38%
8%
Source: Employment Statistics (2012)
*** Remember all graphs, charts and tables MUST be sited in the back!
IF IN DOUBT, PLEASE RE FER TO UNIVERSITY OF WOLVERHAMTON’S
REFERERNCING GUIDELINES ONLY!!! (The Officials that update Harvard Style Referencing) Available at: http://www.wlv.ac.uk/lib/PDF/harvard%202010.pdf
METHODS OF WORKING
Lectures must be attended. Weekly reading is essential!!!! You are likely to find Lecture work easier to accomplish if you have a copy of the lecture notes with you. Lectures are essential for developing the required skills for the module. On this module you are treated as an ADULT Graduates independent and autonomous learners.
As such, to succeed in the module you will need to read around your subjects; both in the recommended texts and in relevant journals, think things through, reflect in a critical way about your own transfer of knowledge to practice as well as that of organizations you notice around you, solve problems, research topics and integrate your learning in a coherent way.
It is recommended that you match your college time for this module with an equivalent independent study period each week.
GUIDELINES FOR STUDENTS
This handbook is not a definitive statement of EDEXCEL regulations, but merely a guide Specially written for you in order to complete the assignments.
FORMATIVE FEEDBACK PLAN
               
 
Date
  
Learning Objectives
  
Learning
  
Hand
  
Summative
 
 
Issued
    
Outcome
  
In
  
Assessment
 
           
 
30/01/16
Understand the organizational purposes
 
LO 1
  
Week
 
15/02/2016
 
    
of businesses
   
4
    
 
30/01/16
Understand the nature of the national
 
LO 2
  
Week
 
07/03/2016
 
    
environment in which businesses operate
   
7
    
 
30/01/16
Understand the behavior of organizations
 
LO 3
  
Week
 
28/03/2016
 
    
in their market environment
   
10
    
 
30/01/16
Be able to assess the significance of the
 
LO 4
  
Week
 
25/04/2016
 
    
global factors that shape national
   
13
    
    
business activities
         
Any students having any difficulties with any area of the assessment must inform the administrator immediately. A meeting will then be arranged with the lecturer to give further support.
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