ST PATRICK S COLLEGE
Unit 14 Working With And Leading People
School of Business Management
Qualification: Pearson BTEC Level 5 HND Diploma Business (Management) | Unit Number and Title Unit 14: Working with and Leading People | ||
1st Formative submission date: 27/05/14 2nd Formative submission date: 07/07/14 Final submission date: 28/07/14 | |||
Module Leader: DN LIAN Assessor Name: | Date issued: 12/05/14 | ||
Rules and regulations:
| Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the College. Please see your student handbook for further details of what is / isn’t plagiarism. |
Coursework Regulations
- Submission of coursework must be undertaken according to the relevant procedure. Lecturers will give information as to which procedure must be followed, and details of submission procedures and penalty fees can be obtained from Academic Administration or the general student handbook.
- Late coursework will be accepted by Academic Admin Office and marked according to the guidelines given in your Student Handbook for this year.
- If you need an extension (even for one day) for a valid reason, you must request one. Collect a coursework extension request form from the Academic Admin Office. Then take the form to your lecturer, along with evidence to back up your request. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. The completed form must then be returned to Academic Admin for processing. This is the only way to get an extension.
- Learning Outcomes and assessment requirements
| Learning Outcome | Assessment Criteria | Assessment criteria for pass To achieve each outcome a learner must demonstrate the ability to: |
| LO1 Be able to use recruitment, selection and retention procedures | 1.1 | Prepare documentation to select and recruit a new member of staff |
| 1.2 | Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process | |
| 1.3 | Take part in the selection process | |
| 1.4 | Evaluate own contribution to the selection process | |
| LO2 Understand the styles and impact of leadership | 2.1 | Explain the skills and attributes needed for leadership |
| 2.2 | Explain the differences between leadership and management | |
| 2.3 | Compare leadership styles for different situations | |
| 2.4 | Explain ways to motivate staff to achieve objectives | |
| LO3 Be able to work effectively in a team | 3.1 | Assess the benefits of team working for an organisation |
| 3.2 | Demonstrate working in a team as a leader and member towards specific goals, dealing with any conflicts or difficult situations | |
| 3.3 | Review the effectiveness of the team in achieving the goals | |
| LO4 Be able to assess the work and development needs of individuals | 4.1 | Explain the factors involved in planning the monitoring and assessment of work performance |
| 4.2 | Plan and deliver the assessment of the development needs of individuals | |
| 4.3 | Evaluate the success of the assessment process |
| In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades | ||
| Grade Descriptor | Indicative characteristic/s | Contextualisation |
| M1 Identify and apply strategies to find appropriate solutions | · effective judgements have been made · complex problems with more than one variable have been explored · an effective approach to study and research has been applied | To achieve M1, you will have identified appropriate leadership styles to deal with different situations by providing sound justifications. |
| M2 Select / design and apply appropriate methods / techniques | · relevant theories and techniques have been applied · a range of methods and techniques have been applied · a range of sources of information has been used · the selection of methods and techniques/sources has been justified · the design of methods/techniques has been justified · complex information/data has been synthesised and processed · appropriate learning methods/techniques have been applied | To achieve M2, you will have selected appropriate motivation theories or framework for the way in which a leader can motivate his/her own team. In doing so, you will have demonstrated a range of sources of information has been used and information has been synthesised and processed to support suggested motivation styles. |
| M3 Present and communicate appropriate findings | · the appropriate structure and approach has been used · coherent, logical development of principles/concepts for the intended audience · a range of methods of presentation have been used and technical language has been accurately used · communication has taken place in familiar and unfamiliar contexts · the communication is appropriate for familiar and unfamiliar audiences and appropriate media have been used | To achieve M3, the work will have been presented in a coherent manner characterising logical development of own research that address different strands of the question. In doing so, effective use of a range of methods of presentation such as tables and chart where applicable to support own work. |
| D1 Use critical reflection to evaluate own work and justify valid conclusions | · conclusions have been arrived at through synthesis of ideas and have been justified · the validity of results has been evaluated using defined criteria · self-criticism of approach has taken place · realistic improvements have been proposed against defined characteristics for success | To achieve D1, you will have critically analysed the role of leadership and the impacts it has on employees and overall organisation by arriving into own conclusion with full justification. |
| D2 Take responsibility for managing and organising activities | · autonomy/independence has been demonstrated · substantial activities, projects or investigations have been planned, managed and organised · activities have been managed · the unforeseen has been accommodated · the importance of interdependence has been recognised and achieved | To achieve D2, you will have demonstrated an effective approach to independent research as evident from the citations; reference list; the breadth and depth of your research area and will have met the deadline to submit your course work. |
| D3 Demonstrate convergent /lateral / creative thinking | · ideas have been generated and decisions taken · self-evaluation has taken place · convergent and lateral thinking have been applied · problems have been solved · innovation and creative thought have been applied · receptiveness to new ideas is evident · effective thinking has taken place in unfamiliar contexts | To achieve D3, you will have employed evidence of creative and convergent thinking on your selected areas of exploration where possible. |
| Assignment title | Working with and Leading People |
| Purpose of this assignment The assignment is designed to provide learners the opportunity to demonstrate the skills and knowledge gained from the unit to work with and lead others, through the use of effective recruitment, selection and retention procedures; leadership skills; the ability to work effectively in a team and assessing the development needs of individual and their performance. | |
| Introduction Write an integrated report that completes all 3 parts of the task in the body, with one Executive Summary, one Introduction, one Conclusion and one Reference List. Within each part, there are some sub-parts. You should answer these sub-parts in an integrated way in paragraphs. For the purpose of the report, you will choose a sector and you should, where possible, use your own workplace as the basis for this task; but you may use another organisation as your focus if you have relevant experience elsewhere. When choosing the organisation to use for this assignment, you should be looking for opportunities to address and apply the key areas in each task. You will need to give a careful attention to what each task required so that you do not wholly report the Human Resource Practices of your chosen organisation but report your own findings in relation to the key areas addressed in the tasks. If you are not currently in employment, then you should try to undertake this task in relation to the organisation which you would like to work for or you have some knowledge, or any other organisation where you can obtain the required information or the organisation to be supplied shortly as a case study. In exceptional circumstance, and where this is not possible, contact your tutor. | |
| Title – Recruitment, selection and retention procedures Scenario Recently, you have been appointed as Human Resource Manager by a busy firm. Since you are a new recruit who is also on HND Business Management course, it is expected that you will have current knowledge around human resource practices. Your HR director, Jane wanted to review your skills and knowledge in various areas that will help her decide your future within the firm. For the first task, she wanted to know your expertise in recruitment, selection and retention procedures to ensure the firm employs the right people for the job. She has requested you to prepare a report on the recruitment and selection process which you had adopted for your organisation. For the purpose of this task, you will select a specific Job role of particular interest to yourself or career which you might want to pursue in the future. She has given you the following instruction for your report. TASK 1 Devise appropriate Job description and Person specification to recruit a candidate for your chosen job role. (AC 1.1) Select the most recent employment legislation with ethical considerations and assess the impact it may have on recruiting and selecting the above candidate. (AC 1.2) Describe your participation in the selection process.(AC 1.3) Evaluate your own contribution to the selection process. (AC 1.4) | |
| Title – The styles and impact of Leadership in team Introduction Effective Team Leaders understand their roles, functions and responsibilities; and the limits of their authority and accountability. They also know how to develop, equip, facilitate the team and identify development needs of individuals to improve their work performance. Scenario For the second task, your HR director has asked you to write a report on your understanding of the impacts of leadership and the ability to work effectively in a team. Your task is to explore specific aspects of the role of leadership in teams. You do not actually need to be leading a team in order to complete this task, but you will need to focus on the roles and responsibilities of team leader for ensuring goals and objectives are achieved in your chosen organisation. TASK 2 Leadership in Team Explain the skills and attributes required for leadership.(AC 2.1) Explain what leadership is and how it is different from management.(AC 2.2) Outline the importance of teamwork and assess its benefits for your chosen organisation.(AC 3.1) Compare the leadership styles which you will use to deal with different situations by demonstrating the role of a leader and member. ( underperforming team or team diversity related issues such as conflict, complaint from customers, poor time-keeping and missing deadlines etc. ) (AC 2.3 and AC 3.2) How will you monitor the effectiveness of team if it were to overcome the issues identified above? (AC 3.3) Motivating your team to perform Select at least one of the theories of motivation that you have learnt in the unit and, putting this theory into practical use, explain three things you could do to motivate a workteam in your chosen organisation. (AC 2.4) | |
| Title – Assessment of work and development needs Introduction: Human resource development has become, and will remain, central to organisational success. Employee development, as it develops into a ‘learning society’, work organisations are becoming important partners in this learning society, as they provide ever more opportunities for continuous learning to their employees, in order to optimise performance of work. Scenario For the final task, your HR director wanted you to demonstrate how you will assess the performance and development needs of your colleague. The HR director, Jane has decided to run a series of seminars as part of commitment to CPD where all staff will give a presentation to exchange their knowledge, experience and practice. She wanted you to present the assessment of the work and development needs of your colleague which you have conducted. TASK 3 Produce a personal development plan that identifies skills and knowledge which need to be developed; how should it be developed; how should it be monitored and assessed. You will need to do the plan within the context of a specific profession for someone whom you know, your colleague (or) if you are not in employment, you can provide a profile of an individual. Carry out SWOT analysis of your colleague, taking into consideration of the professional standards in your chosen field. You can use the SWOT analysis template to do this. (AC 4.2) Set specific objectives or detailed targets and describe how such skills and knowledge can be developed and learnt as a way of preparing the person for better performance. State how you will measure the performance of individual. You can use the PDP template to do this. (AC 4.2) Explain the internal and external factors which you have considered when developing the assessment of development needs of the individual in question.(AC 4.1) Evaluate the success of the assessment process. (AC 4.3) | |
| Evidence checklist | Summary of evidence required by student |
| Task 1 | Identification of a clear job role with correct job description and person specification. (AC 1.1) Assessment of at least one legislation by giving careful consideration to all factors those apply to recruiting and selecting candidate for the job role. (AC 1.2) Discussion on your role (who you are, what you do) within the organisation and state how you have involved in recruitment and selection process. (AC 1.3) Depending on your role described above within the selection process, and who you are within the organisation, discussion of your view of how the organisation has benefited from your contribution particularly in the selection process. Provide justification. (AC 1.4) |
| Task 2 | Leadership in Team A clear meaning of leadership and management; leadership skills and attributes with examples where possible. (AC 2.1 and 2.2) A clear description of the importance of teamwork; a careful identification of which of the benefits of teamwork are the most important for your chosen organisation. (AC 3.1) Specific reference with recognised leadership theories/styles suitable for appropriate solution to difficult situations stated. Examples of issues which could arise within the team: grievances; roles and responsibilities; time keeping; power and influence; opinion or perception towards something etc. (AC 2.3 and AC 3.2) A review of whether the team has been successful or not, by giving specific reference to ways to monitor team performance.(AC 3.3) Motivating your team to perform Application of at least one recognised theory of motivation and suggestion of the ways in which such theory can be used to motivate own team in achieving specific goals. (AC 2.4) |
| Task 3 | A personal development plan which includes: Identification of current skills of the person in question. Objectives and goals taking into account current skills and future skills accordingly. Suitable methods with clearly defined and relevant criteria to assess the performance. (AC 4.2) Identification of various internal and external factors involved in planning and monitoring assessment of work performance. (AC 4.1) Review development needs and activities arriving to a conclusion of whether the activities which you have taken have been successful or not. The success from employer perspective and employee perspective. (AC4.3) |
Assessment Plan
| Type of assessment and feedback | Week/date | Task to be submitted |
| 1st Formative Assessment | During Half term break - 27/05/14 | TASK 1 |
| Feedback Session | Teaching W4 - 27/05/14 | |
| 2nd Formative Assessment | Teaching Week9 – 07/07/14 | TASK 2 and 3 |
| Feedback Session One-to-one feedback in class On | Teaching Week9 – 07/07/14 | |
| Summative Assessment – Final assignment | Teaching Week12 – 28/07/14 | TASK 1, 2 and 3.(comp |
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